144897301_m.jpg

Our Courses

ACM30122 - Certificate III in Animal Care SERVICES
(PET GROOMING)

 

This pet or dog grooming course is for persons operating within an organisation that provides professional pet grooming services. A pet or dog grooming attendant undertakes salon reception and housekeeping duties as well as bathing, brushing, trimming and other basic grooming services for domestic pets, usually dogs and in some cases cats. The duties require patience and a genuine empathy for animals, excellent customer service skills as well as high standards of cleanliness and professionalism.

Learn More

 
ACM30122 - Certificate III in Animal Care SERVICES
(CUSTOMER SERVICE)

 

This customer service course is for persons within an organisation that provides professional pet services and products. Individuals in these roles perform a range of animal care tasks under broad direction which involve discretion and judgement in handling stock and animals, coordinating resources and problem solving. They are required to take responsibility for their own work including, carrying out assigned tasks, compliance with animal welfare, organising processes, solving problems and working to schedules. The duties require patience and a genuine empathy for animals, excellent customer service skills as well as high standards of cleanliness and professionalism.

Learn More

ACM30219 - Certificate III in Animal Technology

 

This qualification is the industry qualification for persons operating at a junior or assistant level and undertaking animal technology functions within a biomedical research or production environment.


 

ACM50119 - Diploma of Animal Technology

 

This qualification is the industry qualification for persons aiming to operate at a senior or managerial level and undertaking animal technology functions within a biomedical research or production environment.


 

MSL60118 - Advanced Diploma of Laboratory Operations

 

This qualification covers the skills and knowledge required to apply specialist technical skills or to supervise laboratory operations within a work area or project team.
Prospective students must either be in management or perform technical skills as a senior laboratory technical officer.


 

Short Courses

 

This qualification is the industry qualification for persons operating at a junior or assistant level and undertaking animal technology functions within a biomedical research or production environment.
 

 

It is highly recommended that whilst undertaking this qualification, the learner should have access to an animal technology workplace through either paid employment or significant periods of work placement or work experience blocks.

Heiniger Academy Logo - bottom only-03.png
Heiniger Academy Logo - bottom only-03.png